ON Semiconductor Marketing Technology & Customer Experience, Senior Manager in Phoenix, Arizona
ON Semiconductor is seeking a self-driven and motivated professional to join the Corporate Marketing team, located in Phoenix, Arizona. As the Sr. Manager of Marketing technology & Customer Experience, you will have the opportunity to work collaboratively with the entire Corporate Marketing team, as well as, the internal ON IT team and outside advertising and public relations agencies.
You will develop and maintain our customer journey map showing the story of the customer's experience. It will not only identify key interactions that the customer has with ON, but it also brings our customer’s feelings, motivations and questions for each of the touchpoints. Our customer journey map will have the objective of teaching the entire organization more about our customers and working with the entire team, supporting the implementation of all marketing technologies effecting customer touchpoints, including; web, advertising, content, SEO, video, mobile, social, etc…
You will develop requirements and processes for the Content Management Application, aggregating inputs from internal businesses, and providing training and best practices. You will collaborate with IT and other support organizations on operational integrity of the Web site and other Marketing Technology.
The successful candidate will have the opportunity to:
Collaboratively meet with the entire team on a bi-weekly basis toreview and set project goals with a successful completion rate of 100%.
Identify gaps and evaluate whether our current marketing technologymeets ONs needs.
Effectively analyze reports and key metrics dashboards,highlighting activity and trends with all digital customer touchpoints toconstantly improve a highly effective digital interface that aligns withONs Corporate Marketing objective, strategy and tactics.
Assist with marketing content for websites, emails, press releases,presentations, promotional materials, ads, infographics, events and othermarketing-related materials.
Collaborative and team-oriented, highly motivated, strongattention to detail and follow-through is required.
Working with IT, understand how to identify marketingtechnology gaps, keep current with various platforms, evaluate whether ourcurrent marketing technology meets ONs needs.
A degree in digital marketing, communications or a relatedfield, and 5 years of experience working in digital administration andmanagement or a related field.
Proficiency with Microsoft Office Suite, Office 365, photoand video editing software, Photoshop, and a graphic design program such asInDesign. WordPress experience a plus.
Excellent written and verbal communications skills.
High level of professionalism, integrity, ethics and goodjudgement.
Strong problem-solving skills and strategic and creativethinking.
Flexibility and the ability to handle multiple taskssimultaneously in a fast-paced, deadline-driven environment.
Knowledge of the semiconductor industry and semiconductordistributors is a strong plus.
Ability to travel, if needed; less than 5%.
ONSemiconductor (Nasdaq: ON) is driving energy efficient innovations, empoweringcustomers to reduce global energy use. The company is a leading supplier ofsemiconductor-based solutions, offering a comprehensive portfolio of energyefficient power management, analog, sensors, logic, timing, connectivity,discrete, SoC and custom devices. The company’s products help engineers solvetheir unique design challenges in automotive, communications, computing, consumer,industrial, medical, aerospace and defense applications .ON Semiconductor operates a responsive, reliable, world-class supply chain andquality program, a robust compliance and ethics program, and a network ofmanufacturing facilities, sales offices and design centers in key marketsthroughout North America, Europe and the Asia Pacific regions. For moreinformation, visit http://www.onsemi.com at http://www.onsemi.com/ .
Job: Sales & Marketing
Title: Marketing Technology & Customer Experience, Senior Manager
Requisition ID: 1806142
ON Semiconductor is an Equal Employment Opportunity Employer and prohibits discrimination on the basis of age, race, color, religion, gender, sexual orientation, national origin, citizenship, protected veteran status, disability status, or any other federal, state or local protected classes. ON is committed to providing equal employment opportunity to qualified individuals, regardless of protect class status.